Welcome!
Welcome to this edition of the NorthStar Services
newsletter, NorthStar Connections. An
on-line edition is available on the web site www.northstarservices.net.
The plans for expanding the web site continue so please watch
for updates.
Included in this edition is an update on our building
projects. You will meet some of the new faces in NorthStar Services
and celebrate the accomplishments of some people who have been
around for awhile. Alan Zavodny, CEO, will fill you in on legislative
issues which affect Disability Services, and his thoughts on the
progress of NorthStar Services.
We hope you enjoy what you read and as always, if
you have any questions about what you have read, or have ideas
for future issues please do not hesitate to contact us: NorthStar
Connections c/o the local area program.
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Alan's Notes
We have just about survived the summer and we start to move
toward thoughts of fall. This is a very busy time of year due
to conferences, People First Convention and work groups. I encourage
you to keep focused on what is most important as you are kept
busy by all of these other commitments. We must stay the course
on providing good services while continually striving to improve
them. Remember, we are merely a support to people, we aren’t
there to run their lives or control them.
We continue to monitor the financial condition of the State.
The news just doesn’t seem to get better. We will survive
this too. We just don’t have a lot of areas where we could
cut fat. If our funding is reduced, it will mean less that we
can do. We are hoping that we won’t have to worry about
this until next session at the earliest.
Please take the time to go back and review our five expectations.
They will help guide you as you support people in reaching their
goals.
Supporting
People in Reaching Their Goals
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You've
Got Questions
We've Got Answers

You are invited to submit your questions to be published and answered
in upcoming editions of NorthStar Connections. Questions that are
specific to an individual or a particular situation will not be
addressed in the newsletter for confidentiality reasons.
Please submit your questions to NorthStar Connections, c/o your
local area program, or to the information link on our web page www.northstarservices.net
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Marla
Peterson, Area Director of Oakland, New Position is a Kind of
Homecoming

For Marla Peterson, the position of Area Director for the Oakland
Area Program was an opportunity to return to her roots. A resident
of Fremont, Marla was born and raised in Oakland. While many
people are leaving their small hometowns to work each day, she
is making the trip back to hers. She says “There is just
something special about returning to your hometown.” The
chance to have lunch with her parents is an added bonus.
Marla’s interest in Human Services started in high school
when she worked as a nursing assistant at the local hospital.
Following graduation she pursued a career in nursing, spending
many years in the health care field. Much of her experience
has been in long term care and assisted living. Prior to joining
the NorthStar Services team Marla was the Administrator at Carter
House Assisted Living in Blair.
Since coming to NorthStar June 30, 2003 Marla has been busy
familiarizing herself with NorthStar Services and trying to
get to know the people of the Oakland Area Program.
Marla and husband Jim have four children, Seth, Shelia, Emily
and Andrew. They also have one grandson, Cain. In her spare
time Marla can be found in her bed, a flower bed that is, as
she loves gardening.
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Cindy Shanahan,
Support Supervisor, Fremont
Cindy is a Fremont native, living there all of
her life. She grew up with three brothers, two sisters and numerous
pets throughout her life. After graduating from the Fremont
Public School system she attended Midland Lutheran College for
a year. After a period of wanting to “find herself”
she married husband, Jeff and had their first daughter, Elizabeth.
Cindy didn’t feel like being a wife and mother was “enough”
so she decided to return to college. She traveled daily to both
UNO and UNL, graduating with a degree in Family and Consumer
Science in 1987. It took a lot of organization and stamina to
be a wife, mother and student, all while being employed, but
she says she would not have changed a thing about the experience.
She has always enjoyed being active and involved. “I wouldn’t
know what to do with myself if I wasn’t”, she said.
After second daughter, Amanda was born Cindy worked for the
FPS while her children were growing up. During this time her
uncle and father-in-law were both diagnosed with cancer. Cindy
took care of her uncle and helped with her father-in-law until
the two men each passed away. This experience lead Cindy to
realize how much she enjoys helping others.
Now that her daughters are grown, one in college and the other
in high school, she has more time to spend doing the things
she enjoys most. She is remodeling her home, but loves working
with others. That passion is what brought her to NorthStar Services.
She began as a Direct Support Staff, then focused on supported
employment attending many trainings and conferences. When the
Support Supervisor position became available Cindy was interested.
Although she has been with NorthStar Services less than a
year she has learned much and has no plans on leaving anytime
soon. She enjoys being with the individuals and finds the staff
are a great group with whom to work. NorthStar is growing quickly
in Fremont and she looks forward to being a part of its future.
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Governing Board Meetings Held May 15 and June 19, 2003
The Governing Board met on May 15 and June 19, 2003 to conduct regular
business. At each meeting business was conducted in two separate sections,
the first as NorthStar Services and the second as Region IV, Inc.
Alan Zavodny, CEO presented the preliminary budget at the May meeting.
The Board approved a 25% match of up to 3% of salary for eligible employees
in the retirement fund. Additionally the Board authorized a maximum budget
increase of up to $424,700 to be used for salary increases and benefits.
The purchase of 5 vehicles, to be funded by NorthStar Services, prepaying
leases from Region IV, Inc. was also approved. Three of the vehicles are
replacements for existing vehicles in the Bloomfield, Columbus and Oakland
areas. The vehicles to be replaced will be sold by sealed bid.
The Board declined a request by the Yankton Area Adjustment Training Center to sub
contract with NorthStar Services. This request was the result of the decision
by the State of Nebraska to no longer pay for out of state placements,
and not to certify new providers. The sub contract would allow YAATC to
receive Medicaid payments through NorthStar’s certification.
Region IV, Inc action at the May 15th meeting included authorization to
develop plans for a residence in Wayne and a Day Service Center in Norfolk,
acceptance of an offer to purchase the existing DSC in Norfolk which will
allow for NorthStar Services to rent the building until a new building
is ready, authorized the purchase of a duplex in Valentine and tabled
a decision to purchase land for a residence in Norfolk.
Mary Claire Mohrfeld,
Director of Adminstration discussed an ongoing situation with the duplex
in Bloomfield. There seems to be some settling in one of the bathrooms
as well as problems with the landscaping and concrete driveway. At this
point there appears to be no legal recourse but repairs will have to be
made. The Board asked Mary Claire to bring plans and projected costs to
the June meeting.
The house which was on the market in O’Neill has been sold. The
buyers have agreed to rent it to NorthStar Services for as long as it
is needed. Houses in Bloomfield and Norfolk remained on the market at
the time of this meeting (the house in Norfolk has since been sold).
The Governing Board approved the $13 + million budget for fiscal year
2003—2004at the June 19 meeting. The bulk of the budget is dedicated
to personnel. CEO, Alan Zavodny informed the Board that this budget is
much tighter than previous years in that projected expenses are much closer
to projected revenue. Many factors played in to closing the gap, most
notably increases in utility rates, insurance costs and potential changes
in service authorization hours. The Client Service Contract which includes
the new rates approved by the legislature last session was accepted. Other
Board action included the annual approval of NorthStar Services Policies
and Procedures; approval of a third party contract to provide specific
services to two gentlemen; and the hiring of Christiansen and Associates
to conduct the annual fiscal audit.
The Region IV , Inc. June Board Business also involved the approval of
the 2003– 2004 budget. Mary Claire Mohrfeld also asked for and received
continued designation of county contributions for facilities. An amendment
to the purchase agreement for the Norfolk DSC was approved.
Architect, Jon Carlson, shared plans for the Norfolk DSC and the Wayne
residence. Bids for each project will be awarded at the August meeting.
Mary Claire informed the Board of repair projects which include an air
conditioner at the South Sioux City DSC; the need to remove sheet rock
in the Bloomfield duplex to evaluate needed repairs; and establishing
an alternative to the water retention pool in Columbus.
The Board will meet August 21,2003.
Regional Advisory
Committee Quarterly Meeting
The NorthStar Services Regional Advisory Committee met July 16, 2003 at the
Santa Fe Grille for the regular quarterly meeting with ten members present,
including Kelvin Wurdeman representing the Governing Board.
Scott Lambrecht, Fiscal Director provided the Committee with information
concerning the budget for the 2003—2004 fiscal year, the annual
audit which had just begun and the Client Services Contract for the ‘03—’04
fiscal year. Scott explained several issues, such as retirement matches,
salary increases, and projected fuel cost increases which impact the budget.
He also shared changes in the audit format due to some accounting requirement
changes based on receipt amounts in excess of over $10 million. There
are rate increases in the Client Services Contract authorized in the last
legislative session.
Mary Claire Mohrfeld, Director of Administration discussed building projects,
facilities which have been bought, sold or are on the market and vehicle
purchases. Mary Claire also distributed the newly printed color agency
brochures.
Cheryl Montgomery, Program Specialist, distributed 2002 Quality Assurance
results to the Committee members. The various areas reviewed were discussed
and Cheryl answered questions from the Committee.
A Satisfaction Survey is due this fall. The survey is sent to families
and guardians of people supported by NorthStar Services. A work group
consisting of Jerry Ptacnik, Leslie Bishop Hartung and Cheryl Montgomery
will develop the survey tool.
The next meeting of the NorthStar Services Regional Advisory Committee
is October 15, 2003.
Summer Celebrations and Service
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| Jarrad Martin graduated from Wayne High School
on May 7, 2003. |
This summer has found the people of NorthStar Services active in their
communities, participating in graduations, parades and volunteer service.
NorthStar Services sponsored floats in the Burt County fair parade, Wayne
Chicken Days and the Dakota County Parade. In South Sioux City the Dakota
County theme was Lewis and Clark—Partners in Discovery. The NorthStar
float highlighted “discovering new job opportunities in the community”,
displaying an 18 foot canoe, holding job seekers, surrounded by bright
blue water complete with fish, headed for grassy, green land rich with
trees and flowers where people were working in the community.
Several areas participated in annual “Walk for Life” (a cancer
benefit) events, sparking some friendly competition. Bloomfield and Wayne
vie to see who can raise the most money. To that end Wayne hosted such
fundraisers as a spaghetti feed, a bake sale and a Baby Photo contest.
Co-Captains Terri Buck and Vern Jacqua lead a team of 14 people and raised
a total of $2187.97. Bloomfield’s team lead by Kathy Eckmann and
Jolene Jessen hosted a “Kiss a Pig” contest won by Pat Hilfiker,
sold watermelon slices, held bake sales and dinners, which combined with
walk contributions and luminaries raised $2200.
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| In Norfolk a group of people , including
Lawrence O’Hare, Terry Hall, Mike Schmitz, and Mike Mathers volunteered
at the Elkhorn Valley Museum. doing park maintenance. The crew enjoyed
the opportunity to give back to their community. |
Kathy Micek, Support Supervisor--Columbus
Kathy
Micek is a life long resident of Shelby Nebraska. She is married with
four children, 18 year old Tyson, Katelynn 15, Holden 12 and 5 year old
Parker. Kathy comments that she has one starting college and another starting
Kindergarten. In her spare time Kathy enjoys attending sporting and school
events for her children, cooking (and eating), gardening and tending to
her flowerbeds, riding her bike, swimming, volleyball and working on antiques.
Kathy has been a licensed practical nurse for 19 years. She spent 13 years
working in the geriatric field before going in to Home Health for about
6 years. She has many skills and much knowledge that she brings to her
position in NorthStar Services.
Kathy began her duties as Support Supervisor in Columbus on June 9,2003.
The position looked interesting because it would be such a new and exciting
challenge. She is responsible for overseeing the services of 11 people
supported by the organization in Columbus, with a staff of 20.
Inservice and training have taken much of her first month in NorthStar
Services, but Kathy says that everyone has been very nice and she feels
like she fits in well.
Oakland Area participates in Operation Shoebox
NorthStar Services
in Oakland collected items for Operation Shoebox as a means of support
for the troops during the war with Iraq. People divided into teams with
the competition resulting in 10 large boxes heaping with personal care
items, magazines, news papers and snack items. Candace Fehrer, Colleen
Hayes, Mike Barger, Guy Wilkens and Jeff Norris are pictured with the
collection prior to taking it to Claire’s in Fremont for shipment
overseas.
Lisa Enstrom, Fremont Area's First Area Director
The Fremont Area Program celebrated it’s first
anniversary July 1st which was followed very closely by the naming of
Lisa Enstrom as the first Area Director. Diane Wagner, Director of Program
Development has been serving as a consultant and acting Area Director
since last August.
Lisa grew up in South Dakota, the oldest of four children. After graduating
from Springfield High School she attended the University of South Dakota
(USD/S). While attending college she met her husband of 21 years, Dan,
a project manager for a large construction company in Omaha. After they
married they moved to Oakland Nebraska, where Dan grew up. Lisa and Dan
have three children, Matt, a junior at UNO, Kaley, a seventh grader and
Michael, a fourth grader. Lisa is also a very proud Grandma to Gavin Ross,
born November 27, 2002.
Lisa first began working for Region IV – Oakland in June of 1988.
Over the years she has filled several different positions and has experienced
many changes within the organization over time. In December 2001, when
she learned services were being expanded into the Fremont area with a
focus on job support and community she was excited. The offer of an opportunity
to transfer and help get those services off the ground seemed like a dream
come true. “Although, sometimes it gets crazy, this has been an
exciting new venture” is how Lisa describes the experience. 
The Fremont Area Program has grown beyond expectations, currently providing
services to 21 individuals and continuing to grow. Lisa has enjoyed the
opportunity to meet new people and to build relationships with the people
served by the agency, their families, community members and her co-workers
at NorthStar Services.
Lisa’s goals for her new position and the Fremont Area include
a continued quest for community involvement, 1 to 1 job training and support
and the pursuit of personal goals by the individuals served by the area
program. Lisa, who had been serving as Supervisor Assistant prior to being
selected as Area Director, says that although she has changed her title
and added responsibilities she considers herself to be only one member
of a Great Team.
Supporting
People in Reaching Their Goals:
The Mission in Action
Originally this column was intended to spotlight the stories
of one or two people each issue, illustrating the impact our mission can
have in the lives of people we support when we put it into action. For
this issue we will deviate from the original concept just a bit. What
you will read this time is a small sample of the rich fabric of life that
touches us at NorthStar Services. The majority of the “threads”
highlighted below are young people who have allowed NorthStar Services
staff to accompany them on their journey from high school to adulthood.
As an organization we know this is a privilege and a call to our mission.
Other threads involve people who are at other places in their life. We
hope that you enjoy the opportunity to take a closer look.
Jennifer Lamb graduated from Ainsworth High School in 2000. Initially
Jennifer worked in the janitorial department of the Ainsworth Schools.
In August of 2002 she began at Cottonwood Villa, an assisted living facility
in Ainsworth. Jennifer works as a dietary aide, setting tables, serving
meals, cleaning up and doing dishes, but most importantly she spends time
visiting with the residents of the facility. Jennifer enjoys her job,
and her efforts have led to a raise and very complementary letter from
the administrator highlighting the facility’s appreciation of Jennifer
as a valued employee. Jennifer also enjoys shopping, reading, basketball,
bowling and spending time with her family.
Brian Hapner, also a graduate of Ainsworth High School (2002),
works in his family’s restaurant five nights a week busing, doing
dishes and kitchen prep. From August of 2002 until May of 2003 Brian worked
in the school kitchens wiping tables, doing dishes among other things.
This summer while taking produce to the local farmer’s market Brian
met someone associated with the Subway restaurant scheduled to open in
Ainsworth this fall. They are interested in hiring Brian when the store
opens. Making money is important to Brian as he is planning to buy his
own home in the near future. When he is not working Brian enjoys horses.
He participates in parades, KBR Harness and Saddle Club, Special Olympic
horse shows and other horse activities with his horse Brownie. Brian also
enjoys talking books, baseball games, swimming, car races and video games.
April Hemenway, a 2002 Clearwater graduate receives supported
employment services and keeps busy with a wide variety of paid and volunteer
activities. April spends one day doing various office work in the school.
On another day she assists with meals and office work at Headstart in
Neligh. Wednesdays she can be found stuffing inserts at the Neligh News
and Leader, and Thursdays she at the Neligh Care Center, and assisting
two elderly women in Clearwater with groceries and various in home tasks.
April lives in Clearwater with her parents, brother and sister. She enjoys
swimming, videos, music, animals, collecting Disney memorabilia, cooking
and spending time with her grandmother.
Tina Zeigenbein graduated from Lynch High School in 2001. She
lives in an apartment in Neligh with her dog Kirby, and works part time
in the kitchen at Beverly Healthcare Nursing Home in Neligh. Tina spends
her free time scrap booking, collecting angels, teddy bears, CDs, and
pictures. She also enjoys stock car races, dances and karaoke.
Brandon Walton, a 2002 graduate spent his first summer out of
school touring various businesses and doing some unpaid work experience
while trying to decide what sort of job he would prefer. He found that
he enjoyed custodial work and stocking shelves. In August, 2002 Brandon
was hired part time at Alco stocking shelves. His manager and co-workers
have complemented his work saying he is helpful and friendly. Brandon
also has custodial jobs at the Stuart Public School and ACS office. Brandon
has completed and passed a Driver’s Education class, receiving his
driver’s license and purchasing a car. Brandon is continuing his
education, having completed one college course at North East Community
College with plans to take another course this fall.
Colleen O’Neill decided she also wanted to further her education
after graduating in 2001. Colleen’s goal is a certificate in Office
Technology from North East Community College in O’Neill. To help
pay for her courses Colleen worked part time as a Nurse’s Aide at
Beverly Healthcare. She received her CAN certificate in October of 2002.
Though she enjoyed her job with the elderly she knew she would prefer
to work in an office or as a store clerk, and in April of 2003 she was
hired as a part time cashier at Alco. Colleen continues to take college
classes toward her certificate, and moved in to her own apartment in July.
Darla Jennings had a busy summer, which began with a visit from
her son and a flight back to California with him. While he was here Darla’s
entire family got together for family pictures. After her son returned
home Darla began a college computer class at Metro Tech. She completed
the first class and has started another for the fall session.
Charlie Satterfield moved into an apartment of his own in August.
This is the first time Charlie has lived alone, and while he was initially
a bit apprehensive, he has settled in nicely. Living by himself is something
Charlie had wanted to do for some time and with the help of his team he
was able to locate an affordable apartment and make that important step.
Clover McCauley and TJ Vrba are planning a wedding in April
2005. The couple has enlisted the help of family and friends as well as
their support teams to prepare for their upcoming marriage. They know
that planning the wedding is just one part of their future together and
are using their engagement time to lay the foundation for a happy marriage.
Deb Ellis led veterans and their families in saying the Pledge
of Allegiance at the Nebraska State Fair Veteran’s Day celebration
in August. Mike Barger offered the invocation, reciting the 23rd
Psalm at the event, sharing the stage with US Senator Chuck Hagel and
Gov. Mike Johanns. Deb and Mike were featured on the front page of the
Fremont Tribune and a “Smile” in the editors weekly Smiles
and Frowns column.
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